Privacy Policy
Effective date: October 9, 2025
Introduction
VideoPitcher ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains what personal information we collect, why we collect it, how we use it, and the choices you have.
1. Information We Collect
a. Information you provide
- Employer information: company name, contact name, email, phone, billing details (if applicable).
- Candidate information: name, email, phone, resume or portfolio (optional), and responses to text questions.
- Candidate video recordings and any file attachments submitted as part of the interview.
b. Automatically collected information
Usage data such as IP address, device type, browser type, timestamps, and pages/actions on the Service. We also collect log files and analytics data for performance and debugging.
c. Cookies and tracking technologies
We use cookies and similar technologies to operate the Service, remember preferences, and analyze site usage. See our Cookie Policy for more details.
2. How We Use Information
We use personal data for the following purposes:
- To provide and operate the Service (deliver interview links, store and transmit video submissions to employers).
- To communicate with users (notifications, account-related messages, customer support).
- To process payments and manage subscriptions.
- To analyze and improve our Service, detect fraud, and protect security.
- To comply with legal obligations.
3. Legal Basis for Processing (where applicable)
If you are in a jurisdiction that requires a legal basis (e.g., GDPR), our legal grounds include performance of a contract, legitimate interests (security, product improvement), consent (where required), and compliance with legal obligations.
4. Sharing and Disclosure
We may share personal data in the following situations:
- With employers: Candidate submissions are delivered to the employer who created the interview link.
- Service providers: Vendors who perform services on our behalf (hosting, analytics, payment processors) under contractual obligations to protect data.
- Legal requests: When required by law, court order, or to respond to lawful requests by public authorities.
- Business transfers: In connection with a merger, acquisition, or sale of assets, with notice to affected users.
5. Data Security
We employ industry-standard security measures to protect data in transit and at rest, including encryption, access controls, and secure storage. However, no system is completely secure; we cannot guarantee absolute security.
6. Data Retention
We retain personal data for as long as necessary to provide the Service, fulfill contractual obligations, comply with legal requirements, and for legitimate business purposes (e.g., analytics, security). Employers and account administrators may have access to candidate data for the duration allowed within their account settings and applicable laws.
7. International Transfers
Data may be processed and stored in countries outside your own. When we transfer data internationally, we take appropriate safeguards to protect it in accordance with applicable law.
8. Your Rights
Depending on your jurisdiction, you may have rights including access, correction, deletion, restriction of processing, objection, data portability, and the right to withdraw consent. To exercise these rights, contact us at admin@videopitcher.com.
9. Children’s Privacy
Our Service is not intended for individuals under the age of 16 (or higher age as required by local law). We do not knowingly collect personal data from children under this age.
10. Third-Party Services
Our Service may include links to third-party sites or integrate third-party tools. These third parties have their own privacy policies that govern their handling of your data.
11. Changes to This Policy
We will update this Privacy Policy as needed. When material changes are made, we will provide notice and update the effective date.
12. Contact
Questions about this policy or data requests: admin@videopitcher.com.